Health protocol at Le Castellet

Hotel

In order to take care of you and guarantee our team protection, we had to change our work habits and our cleaning methods.

Following the French Government announcements, we inform you that from the 1st of august, the access to our hotel and restaurants will be exposed to Covid-19 new regulations. We are under obligation to request a vaccin passeport or a negative PCR test less than 72 hours for customers over 12 years old. Please note that you will have to present your QR code at the entrance.

The gestures and the particular attention of our housekeeping team are still very meticulous, however the hygiene measures and more particularly disinfection have been reinforced. 

We had to take off few things such as room directory, spa menu, room service menu, to replace with our digital solution.

Lounge Up App

Download at any time the Lounge Up app and discover all our services (newspaper, bar and restaurants menu, make an order, leisure and activities information).

This way you can organise your stay, send us your room service order in case you checked-in late for example. 

Restaurants & Bar

We have set up a special health protocol for our restaurants, in order to guarantee a 1-meter space between each table.  

We are pleased to inform you that the breakfast will be a buffet as usual. However some single-use cutleries will be at your disposal in order help yourself at the buffet.

We are really involved to offer a convivial ambiance, but also to protect your security. This is why some alcoholic gel is at your disposal before entering the restaurant. We kindly remind you that our guests have to wear the face mask at the arrival and at the departure, and also during the movements in the restaurant.

Besides we won’t be able to manage a cloakroom, as we cannot guarantee the separation between wardrobes. Please accept our apologies for the inconvenience.

Our teams have been trained to the barrier gestures, they are all involved to protect you as well as themselves. They get their protection equipment everyday, which are collected and destroyed in a specific way, with respect to the wasting management coordination.

The Bar, Bistrot San Felice and Room Service menu will be available on our Lounge Up app.

Spa & Fitness

The Spa cloakroom are available only upon request.

We invite you to use the bathrobe at your disposal in your room to go to the Spa. This way the team will take you directly to the treatment room.

All our beauticians have been trained to the health protocol and are using masks and visors protection. After each treatment, the rooms are cleaned up with an air purifier. 

The fitness room and the interactive gym room are at your disposal only on request (2 guests per room at the same time) and will be purified after every use.

Our team health and yours are our priorities.

This is the reason why we have decided to follow a specific health protocol, 
in order to open the Hôtel & Spa du Castellet in the best conditions.